Refund policy

An item may be returned for a refund or exchange up to 21 days from the date of delivery. The item must be in the original, unused and unworn condition as shipped to the customer. A refund will be issued to the card or account you used when placing your order. Refunds usually take 5-10 business days to hit your account. Items returned after 21 days will be refunded via store credit.

Original condition of the item wanting to be returned:  Any item received back for a return that is not in the original unused and unworn condition will not be refunded. Items with make up stains, pet hair, perfume or other strong odor are a few examples of items that cannot be refunded, even for a store credit.

Please include the email you used when you placed the order with all returns. If you would like to exchange an item, please contact is via email.

All returns should be sent to the following address:

Starling Jackets

Box 1992

Fairview, AB

T0H 1L0

Canada

**Please note** Any return received after 2 months of the purchase date will not be eligible for store credit. 

Please note: If a gift card is used to pay for some or all of the order, the refunded amount will go back to the gift card first. Any remaining funds will go to the second form of payment used on the order, so long as the item is returned within 21 days. Again, any items received after 21 days will be refunded via store credit regardless of the form of payment used on the order.

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